We may collect the following information:

• Full Name
• Company Name
• Email Address
• Phone Number
• Billing Information
• Business Information
• Login Credentials
• IP Address
• Browser & Device Information
• Website Usage Data
• Communication History
• Payment Records

Your information may be used to:

• Provide our products and services
• Create and manage your account
• Process payments and invoices
• Deliver technical support
• Improve our platform and user experience
• Send important service notifications
• Respond to enquiries
• Prevent fraud and unauthorized access
• Comply with legal obligations

With your permission, we may send:

• Product updates
• Feature announcements
• Security notifications
• Promotional offers
• Educational content
• Company news

You may unsubscribe from marketing communications at any time.

Payments are processed through trusted third-party payment providers.

My Ekosistem does not store your complete credit card or banking credentials on our servers.

Our website uses cookies to:

• Improve website performance
• Remember your preferences
• Analyse website traffic
• Enhance user experience
• Maintain login sessions

You may disable cookies through your browser settings, although some features may not function properly.

We implement appropriate technical and organisational measures to safeguard your information, including:

• SSL Encryption
• Secure Cloud Hosting
• User Authentication
• Access Control
• Regular Software Updates
• Security Monitoring

While we strive to protect your data, no online system can guarantee 100% security.

We do not sell your personal information.

We may share information only when necessary with:

• Payment Providers
• Cloud Hosting Providers
• Email Service Providers
• Government Authorities (where legally required)
• Trusted Business Partners involved in delivering our services

All third parties are expected to maintain appropriate confidentiality and security standards.

Our platform may integrate with third-party services including but not limited to:

• Payment Gateways
• Google Services
• Meta (Facebook)
• WhatsApp
• Email Marketing Platforms
• Analytics Services
• Other APIs requested by clients

These services operate under their own Privacy Policies.

We retain your information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records
• Improve our products

You may request to:

• Access your personal information
• Update inaccurate information
• Delete your account (where legally permitted)
• Withdraw consent
• Request a copy of your data
• Restrict certain processing activities

Requests may be subject to applicable laws and contractual obligations.

Our products and services are not intended for individuals under the age of 18 without parental or legal guardian consent.

We may update this Privacy Policy from time to time.

Any significant changes will be published on this page with an updated effective date.

If you have any questions regarding this Privacy Policy, please contact us.

My Ekosistem Ventures

Email: support@myekosistem.com

Website: https://myekosistem.com

My Ekosistem complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and is committed to processing personal data responsibly, lawfully and securely.